Every call is an opportunity. No call should be missed.
Smart workflows specifically designed for every business, from dental clinics to restaurants. Discover scenarios that handle requests from phone, WhatsApp, and all digital channels, take appointments, and continue working for you even after service completion.
Dental clinics
Gathers patient calls and appointment requests in a single flow. Handles all requests from phone, WhatsApp, Instagram DM, Facebook Messenger, web chat, and SMS. Detects emergencies and immediately informs you when necessary.
Nasıl çalışır?
- Appointment management and calendar integration
- Patient information and reminders
- Emergency detection and routing
- Handling calls outside business hours
- Reputation management with automatic Google review requests
Restaurants & cafes
Manages calls for reservations and business hours. Automatically triages booking requests from phone, WhatsApp, Instagram DM, Facebook Messenger, and web chat. Checks tables and offers suitable times to your guests.
Nasıl çalışır?
- Reservation management
- Table availability information
- Special events and group requests
- Menu and price information
- Reputation management with automatic Google review requests
Beauty & care centers
Offers suitable times, tracks cancellations and changes. Handles appointment requests from Instagram DM and Facebook Messenger, automatically triaging booking requests and FAQs. Explains service options and recommends the most suitable appointment for your guests.
Nasıl çalışır?
- Service-based appointment management
- Routing based on specialist and room preference
- Cancellation and change tracking
- Service duration and price information
- Reputation management with automatic Google review requests
Veterinary clinics
Separates emergency calls from routine calls and routes them correctly. Handles emergency requests from phone, WhatsApp, SMS, and web chat. Prioritizes emergencies and provides rapid intervention.
Nasıl çalışır?
- Emergency prioritization
- Routine examination and check-up appointments
- Vaccination schedule and reminders
- Basic pet health information and guidance
- Reputation management with automatic Google review requests
Other industries
Other businesses in the service sector can also benefit from Bansa with similar flows. We can design scenarios specific to your needs for physiotherapy clinics, gyms, educational institutions, hairdressers, and more.
If you would like to design a flow for your business, contact us.